Everlight Trust Center

Security, privacy, and compliance

Everlight is built for the most sensitive human moments. Security and dignity are foundational, not afterthoughts.

Certifications & Compliance

Our current compliance posture

SOC 2 Type II

In Progress

Security, availability, and confidentiality controls audit.

ISO 27001

In Progress

Information security management system certification.

GDPR

Compliant

EU General Data Protection Regulation compliance.

Australian Privacy Principles

Compliant

Full compliance with the Australian Privacy Act 1988.

HIPAA-ready

Available

Business Associate Agreement available for US health customers.

Essential Eight

Aligned

Aligned with the ACSC Essential Eight mitigation strategies.

WCAG 2.2 AA

Compliant

Web Content Accessibility Guidelines compliance.

Security practices

AES-256 encryption at rest

TLS 1.3 in transit

Customer-managed keys (Enterprise White-Label)

Data residency selection: AU, EU, UK, US, CA

HMAC-signed webhooks with rotation

Audit logs retained 7 years on request

SIEM export via syslog / HTTPS

Penetration testing (annual)

Vulnerability disclosure programme

99.9% uptime SLA (Enterprise)

Data residency options

Selected at contract time. Data is stored and processed only in your chosen region.

AUAustralia

Default region. Sydney/Melbourne.

EUEuropean Union

Frankfurt. GDPR compliance.

UKUnited Kingdom

London. Post-Brexit UK GDPR.

USUnited States

US-East. HIPAA-eligible.

CACanada

Toronto. PIPEDA aligned.

Trust documents

Download for your vendor assessment, procurement, or legal review.

Data Processing Agreement (DPA)

Standard GDPR Art. 28 DPA template.

Sub-Processor List

Full list of current sub-processors and their roles.

Security Whitepaper

Architecture, controls, and security posture overview.

Business Continuity & DR Summary

RTO/RPO commitments and disaster recovery overview.

Privacy Policy

Full consumer and enterprise privacy policy.

CAIQ / SIG-Lite Questionnaire

Pre-filled Cloud Security Alliance questionnaire.

Service Status

All systems operational

Subscribe to status updates or view incident history at status.everlight.app

Everlight

Guiding you through loss with compassion, practical support, and lasting memories.

Everlight provides educational resources, community experiences, practical tools, and connections to trusted professionals. Programs hosted on this platform may provide general information and guided reflection, but they do not replace personalised legal, medical, financial, counselling, psychological, funeral, or emergency support. Please seek advice from a suitably qualified professional for your individual circumstances.

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Made with for those who grieve